We love when our customers call for re-orders, or to order that product they just couldn't get out of their minds. We are happy to process any order for in store pick-up or shipping, just contact us!
We are happy to ship your items to you for the actual shipping charge. There is no extra handling or service fees. If you ship items out of state, you save the sales tax, which often will offset the shipping charge. For smaller items we use the United States Postal Service flat rate boxes. Larger items are shipped FedEx Ground. All items are insured. In case of breakage, follow claims procedures included in shipment.
At Ganz Klasse we realize that you may not be able to live without a beautiful item, and we want to make sure that it ends up in your home. Due to this we offer layaway with a 20% down deposit. For more information about layaway contracts please contact one of our stores.
We want all of our customers to have a wonderful experience both while in our store, but also at home with our products. We however, do not offer cash refunds. We offer exchange or a gift certificate within fourteen days of the original purchase, with receipt.
We thank you for being one of our very valued, and awesome customers. We hope to continue serving you, and all of your heart's desires, for years to come. -GK